PolICY OF COMPLAINTS HANDLING

As required by the regulation, Hugau Gestion has set up an internal procedure to answer complaints of its clients. This legal regulation is defined by the article 313-8 of the general regulation of the French Market authority (AMF).

It’s important to note that a complaint is an expression of a client’s dissatisfaction with the service provider. It’s different from a request for information, an opinion or a clarification.

Complaints should be sent to Hugau Gestion, 60 Rue Saint Lazare, 75009 Paris FRANCE or by email at this address: contact@hugau-gestion.com.

Hugau Gestion will take into account the complaint, and clients will receive a confirmation letter or an email, during a period of ten business days starting from its reception unless a response has been given in the meantime by the company.

Except special circumstances a response to your complaint will be sent during a period of two months following the reception of the complaint.

All the claims will be treated by the Compliance Officer.

In case of a persisting disagreement, clients may refer matters to the AMF mediator at the address mentioned here

http://www.amf-france.org/

Or directly by letter to:
Mme Marielle Cohen-Branche
Médiateur de l’AMF
Autorité des marchés financiers
17, place de la Bourse
75 082 Paris cedex 02

FRANCE

FR | EN
Disclaimer for Qualified investors in Switzerland

This section of the website provides information on funds which are registered for marketing to qualified investors in Switzerland. Access to this section of the website is strictly reserved for qualified investors in Switzerland in accordance with Article 10, paragraphs 3, 3bis and 3ter of the amended law on collective investments of 23 June 2006.

All of the documents relating to the collective investment schemes (CIS, hereafter referred to as “funds”) available to qualified investors in Switzerland may be obtained from the Swiss representative and the Swiss paying agent.

The funds presented on this section of the website may not be available to persons subject to another jurisdiction by virtue of their nationality, their place of residence, or any other reason. See the Terms and conditions.

The user is solely responsible for correctly indicating his/her country, categorisation, and language before accessing sections of this website with information relating to funds, in accordance with the Terms and conditions.

The website is provided for information purposes only. No part of this website constitutes an offer or solicitation to invest in funds managed by Hugau Gestion. See the Terms and conditions.

Prospective investors should be aware that past performance is no indication of future returns. All investment entails risk. Prospective investors should refer to the prospectus, the Key Investor Information Document (KIID), the most recent annual report and semi-annual report, if this is more recent.

Prospective investors should generally seek professional advice before making an investment decision. See the Terms and conditions.

Hugau Gestion will not accepts any liability for any loss or damage resulting from the use of this webiste, in accordance with the Terms and conditions.

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